PMID: 8947797Nov 1, 1996Paper

The nursing triage process: a video review and a proposed audit tool

Journal of Accident & Emergency Medicine
J C WilliamsP Richmond

Abstract

To review the activity of the nurse triage process. The triage room for adults attending the accident and emergency department of the Cardiff Royal Infirmary. 226 triage processes were videotaped over 31 h during July 1994. Activities were subsequently analysed using a specially designed chart. Areas for improvement in staff communication skills and patient privacy were identified. The use of video in the triage room allows assessment of the triage process and is a valuable aid to training. Additionally, a potential visual audit tool has been identified.

References

Sep 1, 1991·Archives of Emergency Medicine·L Murray, M McCabe
Nov 23, 1994·JAMA : the Journal of the American Medical Association·G B HicksonF A Sloan
Apr 17, 1993·BMJ : British Medical Journal·J Cox, H Mulholland

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Citations

Jun 3, 1999·Journal of Accident & Emergency Medicine·M W Cooke, S Jinks
Oct 3, 1999·Journal of Accident & Emergency Medicine·S W GoodacreK P Houlihan
Oct 2, 2015·BMJ Quality & Safety·Arianna F YanesDaniela P Ladner
Feb 27, 2018·Qualitative Health Research·Katherine Carroll, Jessica Mesman

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