PMID: 1202945Dec 1, 1975Paper

The prediction of "shows" and "no-shows" to a crisis center: a replication

American Journal of Community Psychology
S WalfishM Russell

Abstract

The relationship between measures of worker effectiveness in a therapeutic telephone intervention and whether a caller shows for a scheduled appointment can be used to assess the variables that contribute to "successful" telephone counseling. This study replicated the findings of a previous investigation in showing that the motivation of a caller in response to the question of a referral was positively correlated with "showing" for the appointment. Futher, the identification of a specific problem related negatively to the caller's response to the referral. However, the concreteness of the phone worker was not correlated with whither the scheduled appointment was kept by the caller.

References

Jun 1, 1973·Journal of Consulting and Clinical Psychology·K SlaikeuS R Tulkin

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Citations

Mar 13, 1978·Journal of Community Psychology·R R Johnson, J R Barry
Jan 1, 1983·Community Mental Health Journal·S Walfish
Jan 1, 1976·Community Mental Health Journal·S WalfishM Russell
Mar 1, 1986·The Australian and New Zealand Journal of Psychiatry·A R Hornblow

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