The Primary Care Practice Improvement Tool (PC-PIT) process for organisational improvement in primary care: application by Australian Primary Health Networks

Australian Journal of Primary Health
Samantha J BorgClaire L Jackson

Abstract

The Primary Care Practice Improvement Tool (PC-PIT) is an organisational performance improvement tool recently implemented by two Primary Health Networks (PHNs). This study explored barriers and facilitators to implementing the PC-PIT process at scale, from the initial introduction of the tool to completion of Plan-Do-Study-Act cycles with general practices. Using a qualitative design, in-depth, semi-structured interviews were conducted with 10 PHN staff to seek feedback on the delivery of the PC-PIT to general practices. Interview results were analysed using a grounded theory approach. The identification of barriers such as difficulty engaging practices and lack of report sharing with the PHNs will help streamline future implementation. The PC-PIT was highly compatible with existing quality improvement programs and offers enhanced opportunity to support capacity building and implementation of the Health Care Home model.

References

Dec 15, 2004·The Milbank Quarterly·Trisha GreenhalghOlivia Kyriakidou
Jul 23, 2014·The Medical Journal of Australia·Lisa CrosslandClaire L Jackson
Jul 23, 2014·The Medical Journal of Australia·Tina JanamianCaroline Nicholson
Feb 11, 2016·Public Health Research & Practice·Mark BoothAnne Messenger

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Citations

Jan 23, 2019·BMJ : British Medical Journal·Gareth Iacobucci
May 2, 2019·Australian Journal of Primary Health·Lauren Ball
Dec 12, 2019·Revista latino-americana de enfermagem·Adelais MarkakiDoreen Harper
Nov 3, 2020·Quality Management in Health Care·Rutger Friso IJntemaCindy Veenhof

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