The Quality of Interactions Schedule (QuIS) and person-centred care: Concurrent validity in acute hospital settings.

International Journal of Nursing Studies Advances
Jackie BridgesPeter Griffiths

Abstract

There is a lack of consensus on how the practices of health care workers may be assessed and measured in relation to compassion. The Quality of Interactions Schedule (QuIS) is a promising measure that uses independent observers to assess the quality of social interactions between staff and patients in a healthcare context. Further understanding of the relationship between QuIS and constructs such as person-centred care would be helpful to guide its future use in health research. This study aimed to assess the validity of QuIS in relation to person-centred care measured using the CARES® Observational Tool (COT™). 168 nursing staff-patient care interactions on adult inpatient units in two acute care UK National Health Service hospitals were observed and rated using QuIS and COT™. Analyses explored the relationship between summary and individual item COT™ scores and the likelihood of a negative (lower quality) QuIS rating. As the degree of person-centred care improved, QuIS negative ratings generally decreased and positive social ratings increased. QuIS-rated negative interactions were associated with an absence of some behaviours, in particular staff approaching patients from the front (relative risk (RR) 3.7), introducing themse...Continue Reading

Citations

May 28, 2021·Journal of Gerontological Nursing·Rachel McPhersonKimberly Van Haitsma

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Clinical Trials Mentioned

ISRCTN38405571

Software Mentioned

CARES® Observational Tool
Minitab
QuIS
CARES® Observational Tool (
Quality of Interactions tool ( QI Tool )
Excel

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