Under Pressure: Examining Social Conformity With Computer and Robot Groups

Human Factors
Nicholas Hertz, Eva Wiese

Abstract

The authors investigate whether nonhuman agents, such as computers or robots, produce a social conformity effect in human operators and examine to what extent potential conformist behavior varies as a function of the human-likeness of the group members and the type of task that has to be performed. People conform due to normative and/or informational motivations in human-human interactions, and conformist behavior is modulated by factors related to the individual as well as factors associated with the group, context, and culture. Studies have yet to examine whether nonhuman agents also induce social conformity. Participants were assigned to a computer, robot, or human group and completed both a social and analytical task with the respective group. Conformity measures (percentage of times participants answered in line with agents on critical trials) subjected to a 3 × 2 mixed ANOVA showed significantly higher conformity rates for the analytical versus the social task as well as a modulation of conformity depending of the perceived agent-task fit. Findings indicate that nonhuman agents were able to exert a social conformity effect, which was modulated further by the perceived match between agent and task type. Participants confor...Continue Reading

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Citations

Mar 10, 2021·Developmental Science·Madeleine E Moses-PayneTobias U Hauser
Jun 5, 2021·Nature Human Behaviour·Nils KöbisIyad Rahwan
Jun 18, 2021·Frontiers in Psychology·Kerstin S HaringGregory J Funke
Jul 3, 2021·Scientific Reports·Kevin AllanDouglas Martin

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