Understanding how patients perceive physician wellness and its links to patient care: A qualitative study

PloS One
Jane LemaireVerna Yiu

Abstract

Despite increased interest in physician wellness, little is known about patients' views on the topic. We explore patients' perceptions of physician wellness and how it links to patient care. This exploratory, qualitative study employed semi-structured interviews with a convenience sample of 20 patients from outpatient care settings in a western Canadian city. Using inductive thematic analysis, interview transcripts were independently coded by two authors and then discussed to ensure consensus and to abstract into higher-level themes. Three overarching premises were identified. First, patients notice cues that they interpret as signs of physician wellness. These include overt indicators, such as a physician's demeanor or physical appearance, along with a general impression about a physician's wellness. Second, patients form judgments based on what they notice, and these judgments affect patients' views about their care; feelings, such as trust, in their interactions with physicians; and actions, such as following care plans. Third, participants perceive a bi-directional link between physician wellness and patient care. Physician wellness impacts patient care, but physician wellness is also impacted by the care they provide and t...Continue Reading

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Citations

Jun 4, 2019·Annals of Internal Medicine·Philip J CandilisUNKNOWN ACP Ethics, Professionalism and Human Rights Committee
Jan 5, 2020·BMC Health Services Research·Rachel SchwartzLars Osterberg
Aug 1, 2019·BMJ : British Medical Journal·A MontgomeryC Maslach
Dec 19, 2020·Journal of Medical Education and Curricular Development·Brian StammDanny Bega
Jan 6, 2021·BMC Family Practice·Richard S MayneNeil Heron
Jul 23, 2020·Journal of Pediatric Orthopedics. Part B·Ian M SingletonMohan V Belthur

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