PMID: 9651793Jul 4, 1998Paper

Using a hospitalwide performance improvement process for patient education documentation

The Joint Commission Journal on Quality Improvement
D B Sasala, D A Jasovsky

Abstract

Decreases in length of hospital stay have increased pressure on staff to provide appropriate patient education. A hospitalwide continuous quality improvement (CQI) program was implemented to improve patient education documentation at Raritan Bay Medical Center (RBMC; Perth Amboy, NJ). IMPROVING THE PATIENT EDUCATION DOCUMENTATION PROCESS: In March 1995 the patient education committee was given the responsibility to develop a CQI program to improve documentation of patient education. Patient interviews revealed that assessment of patients' initial knowledge was inadequate and goal setting was omitted. The committee developed generic and disease-specific patient education documentation forms for educational assessment and patient education. The patient chart was reconfigured to include a central location for patient education. A review of almost 900 patient records established that the percentage of records on which patient education was documented had improved from 41% in summer 1995 to 93% in fall 1996, with an improvement across all disciplines. A follow-up review in fall 1997 of 136 randomly chosen records indicated a slight decrease in rate of documentation of content areas, although nursing services and nutritional care con...Continue Reading

References

Apr 1, 1990·Patient Education and Counseling·B E Giloth
Sep 1, 1989·QRB. Quality Review Bulletin·M A Wyness
Jul 1, 1995·Nursing Management·J Weaver
Jan 1, 1995·Gastroenterology Nursing : the Official Journal of the Society of Gastroenterology Nurses and Associates·M Schaffner
Jan 1, 1994·Nursing·B Cordell, N Smith-Blair

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Citations

Sep 20, 2002·Medical Reference Services Quarterly·Michele S Klein-Fedyshin

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