Why are structured interviews so rarely used in personnel selection?

The Journal of Applied Psychology
Karen I van der ZeePaulien Bakker

Abstract

By adopting the theory of planned behavior, this study tried to predict human resources managers' (N = 79) intentions toward unstructured and structured interview techniques. Managers evaluated case descriptions of both techniques and were interviewed about their own practices. The data revealed stronger intentions toward unstructured interviewing than toward structured interviewing, which was consistent with their own practices in selecting staff, which appeared to be rather unstructured. l. Ajzen's (1991) theory appeared to be a useful framework for predicting managers' intentions. In particular, attitudes and subjective norms were predictive of intentions to engage in either method. Only intentions toward the unstructured case were related to managers' actual behavior.

Citations

Jan 1, 2008·Healthcare Management Forum·Amir AzarpazhoohJames L Leake
Oct 26, 2012·The Journal of Psychology·Fredrik BjörklundSima Wolgast
Dec 22, 2014·BMC Medical Education·Annette BurgessKaryn Mossman

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