Worker resignation due to patient nuisance in hospitals: Determinants and prevention

Archives of Environmental & Occupational Health
Yoshiyuki KusuiShigeru Sokejima

Abstract

To investigate determinants and protective strategies for the resignation of health care workers resulting from patient-derived nuisance in medical institutions, we conducted a cross-sectional survey in the 57 hospitals in Mie Prefecture, Japan. A random sampling of 775 employees (physicians, nurses, administrators, and other health care workers) was provided self-administered questionnaires. Among 480 participants who experienced patient-derived nuisance, 132 participants considered resignation as a result, giving an estimated prevalence of 17.1% (95% CI: 14.4%-19.8%) of all respondents. Nonphysical nuisances such as "demand for an unwarranted apology" (OR: 2.57; 95% CI: 1.61-4.12) had higher ORs for considering resignation than other kinds of nuisance. By contrast, OR for the provision of human support by medical institutions was 0.49 (95% CI: 0.28-0.86). Human support was associated with alleviation of the intention to resign.

References

Dec 1, 1996·Journal of Clinical Epidemiology·P PeduzziA R Feinstein
Apr 22, 2003·Journal of Occupational Health Psychology·Aaron C H Schat, E Kevin Kelloway
Sep 10, 2003·Orthopaedic Nursing·Laura Sofield, Susan W Salmond
Jan 24, 2008·Occupational Medicine·Madeleine Estryn-BeharUNKNOWN NEXT Study group
Jul 7, 2009·Journal of General Internal Medicine·Yosuke YamamotoShunichi Fukuhara
Jul 31, 2009·The Journal of Nursing Administration·Jessica Gacki-SmithSusan L MacLean
Aug 5, 2010·JAMA : the Journal of the American Medical Association·Bridget M Kuehn
Sep 15, 2010·Rehabilitation Nursing : the Official Journal of the Association of Rehabilitation Nurses·Gordon Lee GillespiePatricia Kunz Howard
Aug 11, 2011·Journal of Occupational Health·Keigo SaekiNorio Kurumatani
Nov 8, 2011·Journal of Hospital Medicine : an Official Publication of the Society of Hospital Medicine·Shigeru FujitaTomonori Hasegawa
Aug 14, 2012·American Journal of Industrial Medicine·Siying WuXiaorong Wang
Sep 15, 2012·The Tohoku Journal of Experimental Medicine·Yasushi KudoYoshiharu Aizawa
Jan 12, 2013·International Journal of Nursing Studies·Kana SatoHiroki Fukahori
Sep 24, 2013·Journal of Emergency Nursing : JEN : Official Publication of the Emergency Department Nurses Association·Karen Gabel SperoniMartin Atherton
Nov 12, 2013·Archives of Environmental & Occupational Health·Koji Wada, Yukiko Suehiro
Jan 25, 2014·Archives of Environmental & Occupational Health·George MantzouranisIoanna Christopoulou

❮ Previous
Next ❯

Methods Mentioned

BETA
medical procedure

Software Mentioned

SPSS

Related Concepts

Trending Feeds

COVID-19

Coronaviruses encompass a large family of viruses that cause the common cold as well as more serious diseases, such as the ongoing outbreak of coronavirus disease 2019 (COVID-19; formally known as 2019-nCoV). Coronaviruses can spread from animals to humans; symptoms include fever, cough, shortness of breath, and breathing difficulties; in more severe cases, infection can lead to death. This feed covers recent research on COVID-19.

Blastomycosis

Blastomycosis fungal infections spread through inhaling Blastomyces dermatitidis spores. Discover the latest research on blastomycosis fungal infections here.

Nuclear Pore Complex in ALS/FTD

Alterations in nucleocytoplasmic transport, controlled by the nuclear pore complex, may be involved in the pathomechanism underlying multiple neurodegenerative diseases including Amyotrophic Lateral Sclerosis and Frontotemporal Dementia. Here is the latest research on the nuclear pore complex in ALS and FTD.

Applications of Molecular Barcoding

The concept of molecular barcoding is that each original DNA or RNA molecule is attached to a unique sequence barcode. Sequence reads having different barcodes represent different original molecules, while sequence reads having the same barcode are results of PCR duplication from one original molecule. Discover the latest research on molecular barcoding here.

Chronic Fatigue Syndrome

Chronic fatigue syndrome is a disease characterized by unexplained disabling fatigue; the pathology of which is incompletely understood. Discover the latest research on chronic fatigue syndrome here.

Evolution of Pluripotency

Pluripotency refers to the ability of a cell to develop into three primary germ cell layers of the embryo. This feed focuses on the mechanisms that underlie the evolution of pluripotency. Here is the latest research.

Position Effect Variegation

Position Effect Variagation occurs when a gene is inactivated due to its positioning near heterochromatic regions within a chromosome. Discover the latest research on Position Effect Variagation here.

STING Receptor Agonists

Stimulator of IFN genes (STING) are a group of transmembrane proteins that are involved in the induction of type I interferon that is important in the innate immune response. The stimulation of STING has been an active area of research in the treatment of cancer and infectious diseases. Here is the latest research on STING receptor agonists.

Microbicide

Microbicides are products that can be applied to vaginal or rectal mucosal surfaces with the goal of preventing, or at least significantly reducing, the transmission of sexually transmitted infections. Here is the latest research on microbicides.